Call
Guides for setting up and managing phone banking campaigns.
6 articles
- iOS 26 Update Best PracticesBest practices for political and survey outreach under the iOS 26 update's AI call screening and message filtering, to optimize success and stay FCC-compliant.
- Spam Caller IDsUnderstand the spam Caller ID designation in i360 call surveys, set by major carriers, and check your numbers against a publicly available spam database.
- Dynamic ScriptingUse Dynamic Scripting to run multiple scripts in a single i360 survey, tailoring questions to target audiences such as specific issue groups based on i360 Models.
- Creating a Call SurveyCreate a call survey to get volunteers calling in i360: build your audience, set caller ID and voicemail, build a script, tag responses, and assign volunteers.
- Setting Up Caller IDSet up a Caller ID for making calls in i360 so targets see your number. Configure it in a Call Survey's Settings tab and verify it with a call.
- Voicemail FAQsAnswers to common i360 voicemail questions, including how to enable pre-recorded voicemail through your account manager and how volunteers see voicemail scripts.